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From start to finish, from Stefan to the installers, this was the very best experience I ever had with buying flooring for a home. I had to buy carpeting for my new home and I had called at least 3 other vendors. Stefan was the only person who called me back and followed my order every step of the way. He recommended a product that turned out to be beautiful in my home. The installers were professional yet personable and finished the job the same day. I get so many compliments on my new carpet and we love it! Would highly recommend KR Flooring to anyone!
KL Flooring has replaced five ooms of flooring at my church, over the past three years, some carpet, some wood plank. Their cost was completive. The quality of the product was first-class. Their installers were polite, professional and knew their job skills very well. What I thought the current floor demolition and re-flooring would take a few days it was done in one day or one and a half days! They cleaned up all of the debris, disposed of them, and left the rooms like new. KL Flooring is a first-class operation.
Can't say enough great things about this company. From the first consultation to scheduling and installers! They did a fantastic job! I've had this floor project for a while but no other company was as responsive as KRFS! They made sure all my questions were answered, they didn't pressure, and if I had any questions/requests they all as a team worked to make it happen! Very very happy with the outcome of the floor. So looking forward to working with them on the next remodel! Highly recommend them!
Ken, the sales manager, brought numerous samples to our home and explained the differences in how the carpet was made and which would meet our needs at the best price. He did not try to "upsell" as many do. But the installers were so nice and did a great job. They moved the furniture and put it back, yet never acted like they were being put upon. Everything was done with a smile. Thank you Mr. Sotol!
I drove from northern Glendale to view their warehouse. And I am glad to say I just purchased Vinyl flooring for my entire house and I got an amazing deal. Customer service was fantastic and you just simply can't beat the pricing. They had a huge variety to choose from with almost everything in stock. Extremely educated and passionate about what they do!
I wanted to thank Ken and KR Flooring for a job well done. I had to say I shopped around and had 5 flooring companies come to the house for the estimate. I chose KR Flooring due to Ken. He made me feel so comfortable and didn't pressure me to make a decision that day. He took his time to walk through the samples, took pictures of my room to show me what the floor will look like and provided me with information around all different type of flooring and discussed pricing option. I did select a floor based off the picture however after I continued to look at the picture I wasn't sure anymore so I called Ken with my concerns. He was so good about dealing with me being so indecisive. He offered to come out with more samples to choose from however I felt it was the best to go to their showroom, which I did. Sydney was wonderful to work with when I finally chose the vinyl flooring that I have in my house. I was able to pay over the phone and the entire process was so seamless.
What I appreciate the most is the follow through from Ken, he didn't just sell me the company/floors then had me deal with his office for the rest of the work. He actually called me to make sure that the office called me when I was inquiring about payment options. He asked me about the flooring crew and if they did the work to my satisfaction and asked me what I thought about my new floors.
The flooring crew was exceptional, they came on Saturday morning and finished the job beautifully on Monday since they were off on Sunday. Very professional crew and very pleased with the entire process. Thank you again Ken & KR Flooring for a job well done. I do highly recommend their company for you flooring needs.
What a difference new floors does to a house. It has opened up my room to make it bright, spacious and airy. I am so happy with the vinyl floors and the price was fantastic.
If you are looking for a company that walks the talk, look no further! From day 1, KR Flooring company offered a very professional and pleasant experience. Ken was our sales representative, and he was great! He made suggestions for our home that ultimately saves us thousands of dollars without sacrificing quality or appearance. During the project, I met with other people from KR Flooring that continued with the great experience. William was great at taking care of some of our concerns as the job went on, and Stephan came in and delivered a very fair price on some extras we decided to go with. Before the job was complete I even had the opportunity to meet with the owner of KR Flooring and just like the rest of the team, he was incredibly professional and a pleasure to talk to.
The office and sales staff were great, but the very best of my experience came from the excellent team of installers that KR Flooring sent to my home. Enrique was not only very knowledgeable and hard working, his whole team was incredibly fast and professional. They stripped the old laminant floor in one day, and by day #3 we had our new floors beautifully done by this team of incredibly hard working individuals. They leveled our floors, repaired all imperfections and once the new floor went in they even installed all new 4 1/4" base boards on the entire house! To say that we were pleased with this experience is an understatement, KR Flooring was amazing from beginning to end! Thank you to all of the people at KR Flooring for all your hard work and dedication to what you do, you are truly making a posotive difference in the lives of your customers. Next time I need flooring I am calling these guys out again!
Hands down the best flooring company in Arizona! Got my carpet in next day!
We had KR Flooring put new vinyl plank flooring in our house. John was amazing with helping us choose what we wanted (we had no clue!) and the installation was fast. We absolutely love it!
Me and the wife went Saturday morning.. to look for title the staff was very friendly and very helpful... they had alot of flooring to choose from & very affordable... will definitely be back.
My wife and I were trying to find flooring for a custom home we were building and having lots of trouble deciding on colors, material, etc. We drove 2 hours from Tucson to this place and took about 4 hours of their time while they walked us through every options on the market.
We ended up buying 4000 Sq ft of luxury vinyl from them and could not be happier. Stefan Brule was the rep and made my wife so happy with her decision and price we paid. Amazing!